Privacy Policy

Spark Industries LLC, (“Spark Industries” “we,” “us”), headquartered in Elkhart, IN, has created this Privacy Policy for to demonstrate its firm commitment to privacy. This Policy discloses Spark Industries information gathering and dissemination practices for the information collected through this Website. This Policy does not address our practices regarding information that we collect through any website, or by any other means, other than through this Website.

We encourage you to read this Policy before using this Website or submitting your personal information to us. Your use of this Website signifies that you agree with all terms of this Policy, so please do not use this site if you disagree with any part of this Policy.

We will collect personally identifiable information about you, such as your name, postal address, telephone and mobile numbers, and email address when you provide it to us through this Website, such as when you create an account or profile, order or register a product, enter contests or incentive programs, sign up for newsletters, participate in a survey, contact customer service, or otherwise interact with this Website.

How Do We Collect and Use Personally Identifiable Information?

Your personally identifiable information may be used by us for all legal purposes, which may include, but are not limited to, responding to your requests, processing your transactions, notifying you of new products or product-related news, and for administrative purposes such as conducting incentive programs or tracking which parts of the Website are of interest to you. We use your personally identifiable information to provide the services you request from Spark Industries such as responding to product information requests; registering products; fulfilling orders for parts, products or customer service; administering contests or incentive programs; and facilitating online product visualization applications and preferred products catalogs. We also use personally identifiable information to send you news about our products and promotions, to conduct online surveys, contests or incentive programs via email, telephone or postal mail, and to notify you of special events and advertising that you might be interested in. In addition, we may use the information to improve Spark Industries online and other services, such as customer service and product support, to understand consumer preferences in developing product improvements and innovations, and to ensure that our site is of interest to you. We may also use your personally identifiable information for internal business purposes, such as optimizing users’ Website experiences and analyzing and managing our business.

We may also use your personally identifiable information for internal business purposes, such as optimizing our users’ Website experiences and analyzing and managing our business. If you apply for employment with Spark Industries, we may use the personally identifiable information you supply to process your job application. This Website may offer a feature that allows you to send an electronic postcard or otherwise share a message with a friend. If you choose to do so, we will ask you for the recipient's name and email address, along with the text of any message you choose to include. By using this feature, you warrant that you are entitled to use and provide us with the recipient's name and email address for this purpose.

Notice Regarding Use of This Site by Children

This Website is not directed to children under the age of 18 and we request that children do not provide personally identifiable information through the Website.

How We Collect and Use Non-Personal Information

We may also collect information that is not personally identifiable through this Website (“non-personal information”), such as a user’s postal or ZIP code, IP address, domain name, URL, browser and operating system, a record of the Website pages visited. This data helps us to understand traffic patterns at this Website and may be used to tailor your experience at this Website, such as showing you content including special events and advertising that you might be interested in, and displaying the content according to your postal code.

Since non-personal information does not identify any particular individual, we may use such information for any purpose. In addition, we reserve the right to share such non-personal information with third parties, for any purpose.

In some instances, we may combine non-personal information with personally identifiable information (such as embedding email addresses in cookies). If we do combine any non-personal information with personally identifiable information, the combined information will be treated by us as personally identifiable information in accordance with this Policy.

Cookies and Similar Technologies

This site uses cookies, which are small bits of data that a web server transfers to an individual’s computer for certain purposes, such as to report usage and demographic information, which may help us to know more about Website users and their interests. Cookies are an industry standard used by most websites to help facilitate users’ ongoing access to and use of a particular website, for example, by providing information used to deliver content specific to users’ interests and for administrative purposes such as security, and which may track personal information such as your name, postal address, telephone and mobile numbers, and email address. If you want to remove cookies from your computer at any time, you can delete or automatically decline them using your browser. Please refer to your browser instructions or help screen to learn more about these functions. You should note, however, that declining cookies may make it difficult or impossible for you to use portions of the Website.

The Site may use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags,”) to compile aggregate statistics about Website usage and response rates. Pixel Tags allow us to count users who have visited certain pages of the site and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when the email has been opened. We only use the information received from these Pixel Tags in the aggregate for statistical analysis.

Some uses of cookies in connection with the Site may be under the control of unaffiliated entities that Fast Heat retains to manage certain programs and fulfill specific visitor requests. Although Spark Industries seeks to require these parties to conform their use of cookies to the uses permitted by this Policy, Spark Industry cannot be responsible for third-party uses of cookies.

How We Share Personally Identifiable Information

Spark Industries may share personally identifiable information collected through this site with Affiliated Entities or third parties as described below. You should also be aware that this means that personally identifiable information about you may be transferred to or received by Spark Industries Affiliated Entities or third parties in the U.S.A. or other countries, which may be subject to different privacy regulations than those applicable in the country where you reside.

  • Service Providers. We may use third-party service providers to help us operate our business and this site, or to administer activities on our behalf, such as sending emails, hosting dealer locater sites, providing order fulfillment, conducting advertising or customer service, and administering contests or incentive programs. We may share personally identifiable information with these third parties for those business purposes. For instance, if you request a brochure, we may share personally identifiable information about you with our fulfillment agency to complete your request.
  • Other Disclosures. Personally identifiable information of any individual user also may be shared with other companies outside Spark Industries (i) as permitted by law; (ii) in the event of a transfer of ownership, assets or a bankruptcy of Spark Industries (iii) where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process, or (iv) to protect the interests or safety of Spark Industries, the Affiliated Entities, site visitors, customers, business partners, employees or the public; (v) permit us to pursue available remedies or limit the damages that we may sustain; (vi) enforce our Terms of Use; and (vii) respond to an emergency.
  • Co-Branded Pages. From time to time, we may enter into a special relationship with another company that is not owned by or affiliated with Spark Industries to provide additional features on this site, such as co-branded pages (referred to here as “co-branded pages”). Any information including personally identifiable information that you provide on one of these co-branded pages may be accessible by or shared with these third-party partners. By submitting your information through these co-branded pages, you also consent to our sharing this information with those third-party partners. You should review the privacy policies posted on these co-branded pages to understand how information collected through these pages will be collected and used.

User-Generated Content Functions

Certain pages on this Site enable users to submit their own content, such as under “Comments,” or “Contact Us.” Any information you disclose in such a submission may be publicly available and you should exercise caution in deciding whether to disclose your personal, financial or other sensitive information there. Spark Industries cannot prevent such publicly available information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy and safety, and is not responsible for the results of any postings.

Links and Third Parties’ Privacy Practices

This Website may contain links to other websites that are not operated by Spark Industries. SPARK INDUSTRIES IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE CONTENT OF SUCH OTHER WEBSITES, INCLUDING WEBSITES OPERATED BY AFFILIATED ENTITIES. We provide such links only as a convenience, and the inclusion of links on the Site does not imply endorsement of the linked site by Spark Industries. If you provide any personally identifiable information through any such third-party website, your transaction will occur on such third party’s website (and not on this Website) and the personally identifiable information you provide will be collected by, and controlled by, the privacy policy of that third party. Spark Industries recommends that you review the privacy policy of third-party websites arrived at from links on this Website.

Security of Personally Identifiable Information

Spark Industries takes measures to protect personally identifiable information collected through this Site against unauthorized access, disclosure, alteration or destruction. We also seek to require our Affiliated Entities and service providers to exercise reasonable efforts to maintain the confidentiality of any personally identifiable information about you that they receive from Spark Industries. Unfortunately, however, no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure.

For your own privacy protection, we encourage you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email. Note that Spark Industries. will not request sensitive personal information in our emails to you and you should verify the authenticity of any such request.


This Website may provide you with the opportunity to opt-in to receive marketing communications from Spark Industries. If you do not opt-in, Spark Industries will not send you promotional offers or share your personally identifiable for third-party direct marketing purposes. However, regardless of your opt-in preferences, Spark Industries may still at times need to send emails for administrative reasons, such as communicating with you about your account or transactions.

If you have opted in, Spark Industries also gives you a convenient method to withdraw your opt-in consent by clicking on the option to remove your name from our list on any emails we may send to you. Please note, however, that if you withdraw your opt-in consent as described above, we will not be able to remove your personally identifiable information from the databases of others as of the date of the withdrawal of your opt-in request.

Retaining Personally Identifiable Information

We retain personally identifiable information about you for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by applicable law.

Policy Modifications

Spark Industries reserves the right to make changes in this Policy. In the event that Spark Industries makes a material change to this Policy, it will be posted here. We encourage you to check this page regularly since your continued use of this Website following any changes to the Policy will be deemed to constitute your acceptance of such change. In the event that Fast Heat makes a material change to the Policy, a notice will be posted regarding such change.


If you have any questions about this Policy or how Spark Industries processes your personally identifiable information, please contact us via our Contact Us page.
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